#I FORGOT MY HBO NOW PASSWORD TRIAL#
I signed up for the 30-day free trial of HBO Max through Roku.
#I FORGOT MY HBO NOW PASSWORD HOW TO#
Bottom line, if Roku or HBO Max would have given clearer instructions on how to access HBO Max after signing up for the 30-day free trial via Roku that you would have to (1) confirm your email address and (2) create a "new" password by clicking on "forgot password," these 200+ complaint responses might not have all been needed.
Now I am finally connected with HBO Max! Hopefully whoever is reading my response that if you follow my logic, you too will get in. I then went back to the HBO Max sign in, used the email address and my newly created password (although I never had a HBO Max password to begin with), and BAM! not only did I get into the HBO Max site completely, I could get into HBO Max directly through the Roku device where the HBO Max app was not letting me in. I then thought, why don't I try to log into HBO Max directly using my Roku email address which I confirmed and not having a HBO Max password, I just clicked on "forgot password." HBO Max then sent me an email with a link to create a new password, which I did. Hours later, I remembered after I signed up via Roku for the HBO Max trial that HBO had sent me an email to confirm my email address (the email address they were confirming was the email address I use for my Roku account). It became so frustrating that I gave up after spending hours trying to get it to work.
I too after signing up via the computer went to the TV set with the Roku Express 4K+ device and when I clicked on the HBO Max app, it never launched after multiple times, and after multiple restarts and reboots.
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